Privacy policy.

Privacy Policy

1. Introduction

Precision Connect ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including ReviewBox and The Process.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Data Collection

We collect information in the following ways:

a. Information You Provide

  • When you sign up for our services, we collect your name, business details, email, and payment information.

  • If you use ReviewBox, we collect customer reviews and related feedback.

  • If you use The Process, we collect interaction data to enhance the platform’s effectiveness.

b. Information Collected Automatically

  • Log data such as browser type, IP address, and device information.

  • Usage data regarding interactions with our software.

  • Cookies and similar tracking technologies for analytics and improving user experience.

c. Third-Party Integrations

  • We may collect information from third-party platforms integrated with our services (e.g., Google Reviews, CRM systems).

  • Any data retrieved from third parties is used solely for improving our services.

3. How We Use Your Data

We DO NOT sell, trade, or share your data with advertisers or third-party marketers. We use your information for:

  • Providing Services – Enabling features like automated review management, analytics, and customer engagement.

  • Security & Fraud Prevention – Protecting against unauthorized access, fraud, and misuse.

  • Customer Support – Responding to inquiries and improving user experience.

  • Product Enhancement – Developing new features and improving service efficiency.

  • Legal & Compliance – Ensuring adherence to applicable laws and regulations.

4. Data Protection & Security

We implement industry-standard security measures to protect your information, including:

  • Encryption: All sensitive data is encrypted in transit and at rest.

  • Access Controls: Only authorized personnel have access to critical information.

  • Regular Audits: We conduct periodic security reviews and updates.

  • Data Minimization: We collect only the necessary data required for service functionality.

If a data breach occurs, we will notify affected users as required by law.

5. Data Retention & Deletion

We retain data only as long as necessary to provide our services. If you cancel your account or request data deletion:

  • Your data will be securely deleted within [X] days, except for records required for compliance.

  • Users may request data removal by contacting precisionconnect25@gmail.com.

6. User Control & Rights

You have the following rights regarding your data:

  • Access & Correction: Request access to your stored data or correct inaccurate information.

  • Data Portability: Receive a copy of your data in a portable format.

  • Opt-Out: Opt out of non-essential communications or tracking technologies.

  • Deletion: Request deletion of your personal data unless required for legal obligations.

To exercise these rights, contact us at precisionconnect25@gmail.com.

7. Third-Party Services

Some features of ReviewBox and The Process may interact with third-party platforms (e.g., Google, Facebook, CRM tools). We are not responsible for their privacy practices, so we recommend reviewing their policies.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

9. Policy Updates

We may update this Privacy Policy periodically. Changes will be reflected on this page with an updated Effective Date. Continued use of our services after modifications signifies acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy, contact us at:
📧 precisionconnect25@gmail.com
🌐 precisionconnect.net